Collection Officer for our esteemed micro lending client Utkarsh Small finance Bank Ltd.

Job Title : Collection Officer for our esteemed micro lending client Utkarsh Small finance Bank Ltd.
Company: [Colossus Manpower Solutions pvt ltd]
Location :Collection Officer for our esteemed micro lending client Utkarsh Small finance Bank Ltd.
Job Type : Full-Time 

About the Role :
We are seeking motivated and results-oriented Collection Officer to join our team in Bihar and Jharkhand.

Responsibilities :

• Contact customers through personal visit and via phone, email, or mail to discuss outstanding debts.
• Maintain accurate records of collection efforts and customer interactions.
• Resolve payment discrepancies and address customer inquiries.
• Identify and escalate potential collection issues to management.
• Adhere to company policies and procedures, including fair debt collection practices.
• Contribute to a positive and productive work environment.

Qualifications :

• Intermediate/ Bachelor’s degree . Experience in collections will be preferred, customer service, or a related field.
• Good communication, interpersonal, and negotiation skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of local regulations and fair debt collection practices.
• Benefits :
• Competitive salary and benefits package, Opportunities for professional development and growth, and A positive and supportive work environment.

Salary :

For Bihar :

• Rs. 17,700/Month (CTC) +30 ltrs Petrol + Upto 30000 Monthly Incentive. Lodging facility provided by bank.

For Jharkhand :

• Rs. 21,695/Month (CTC) +30 ltrs Petrol + Upto 30,000/- Monthly Incentive. Lodging facility provided by Bank.

How To Apply :

       Interested candidates are invited to submit their resume and cover letter to

      resume@colossus.org.in